Fulfillment Policy for Infinite Follow Up

Welcome to Infinite Follow Up! We are committed to ensuring transparency and providing exceptional service to our customers. Below, we outline our fulfillment policies to ensure you have a seamless experience when purchasing from our website.

1. Description of Our Products and Services

Infinite Follow Up is a product of Elevate Connections. It is a Go High Level SaaS white-label service designed to manage inbound calls, texts, website creation, and email marketing content. Our software is user-friendly, affordable, and built for self-learners with access to detailed instructional videos. Customers can benefit from automated processes that streamline communication and marketing tasks.

2. Purchase Currency

All prices displayed on our website are in USD (United States Dollars) unless otherwise explicitly stated.

3. Customer Service Contact Information

We value open and prompt communication. For any questions, concerns, or support, you can contact us through the following methods:

Email: david@elevateconnections.io, PHONE: 502-510-3457. IN WRITING: 9321 FERNHILL DR LOUISVILLE, KY 40291

4. Fulfillment Policies

Refund Policy

We do not provide refunds or prorates for subscriptions or any purchases made inside the software.

Delivery Policy

Our software is a digital product delivered instantly upon purchase. Once payment is confirmed, you will receive an email with login credentials and instructions for accessing the software. If you encounter any issues with access, please contact our support team.

Return Policy

As a digital product, we do not accept returns. However, our team is happy to assist with troubleshooting any issues to ensure you can use the software effectively.

Cancellation Policy

Monthly subscriptions can be canceled at any time through your account dashboard or by contacting support. Cancellation requests will take effect at the end of the current billing cycle.

Communication and Usage Charges

Your credit card is charged for communication usage, such as SMS, phone, email, and other purchases you may make inside the software. These charges are separate from the monthly subscription fee.

Payment Processing

Payments are processed through Stripe and the Go High Level software inside your secure login. While we only use Stripe and Go High Level for payments, charges will appear as Elevate Connections on your bill. You may view your bills inside the billing section of the software and your Stripe account. For any billing inquiries, please contact us directly at david@elevateconnections.io.

5. Legal or Export Restrictions

Infinite Follow Up complies with all applicable export restrictions and regulations. Our software is not available in countries subject to U.S. embargoes or sanctions. By purchasing our software, you confirm that you comply with these restrictions.

6. Privacy Policy

We prioritize the privacy of our customers. Please review our Privacy Policy to understand how we collect, use, and protect your data. LEARN MORE: https://infinitefollowup.ai/terms-of-use

7. Business Address

Our physical address is: Elevate Connections 9321 Fernhill Dr Louisville, KY 40291 USA

8. Promotional Terms

All promotions and discounts are subject to the terms and conditions outlined on the specific promotion page. Trial periods, if applicable, will automatically convert to paid subscriptions unless canceled before the trial end date.

9. Website Security and Customer Payment Information

We take security seriously and ensure that all transactions comply with PCI DSS standards. Payments are securely processed via Stripe, and our website uses HTTPS encryption to protect your data. Your payment information is never stored on our servers.

10. Accepted Payment Methods:

We accept all payments accepted by Go High Level and Stripe. ( Such as Visa, Mastercard, AMEX, Discover, and ACH.)

Stripe Payment Methods

GO HIGH LEVEL Payment Methods

If you have any further questions about our policies, please contact our support team. Thank you for choosing Infinite Follow Up!